The queue management kiosk is a terminal device widely used across various sectors, including government, industry and commerce, taxation, finance, telecommunications, insurance, healthcare, postal services, and transportation.
Using the queue kiosk eliminates the frustration of waiting in line for long periods, reduces complaints about “wrong queues” or “queue-jumping,” and improves service quality and the company’s image.
Additionally, the system's backend data allows for business allocation adjustments, identifying potential improvements, and optimizing service distribution at service counters. This reduces wait times for the public and enhances operational efficiency.