The queue management kiosk is a high-tech product that integrates computer technology, network technology, multimedia technology, and communication control technology. It is widely used as a terminal device in various sectors, including government, industry and commerce, taxation, finance, telecommunications, insurance, healthcare, postal services, and transportation.
The kiosk effectively replaces customers in queuing, addressing issues such as long wait times, overcrowding, and chaos, while creating a comfortable, fair, and user-friendly waiting environment.
Additionally, the kiosk’s backend system collects and analyzes queue data, helping organizations optimize queuing processes and resource allocation.