The queue management kiosk is a terminal device widely used in various sectors, including government, industry and commerce, taxation, finance, telecommunications, insurance, healthcare, postal services, and transportation.
Customers obtain a queue number ticket from the kiosk and wait for their number to be called before proceeding to the corresponding service counter.
The backend management system of the kiosk can adjust the ticketing process based on statistical data, allowing for a balanced distribution of service load across each counter, reducing customer wait times, and improving operational efficiency.