The Yunnan Exit-Entry Border Inspection Station in China manages affairs related to the entry and exit of citizens. To improve efficiency and service quality, the station sought a queue management solution that could seamlessly integrate with China’s local IT infrastructure. The goal was to streamline service workflows, centralize backend management, enable real-time data tracking, and optimize queue efficiency.

With the rapid spread of the internet, traditional financial institutions face significant competition from online financial services and payment institutions. CHINA POST and PSBC need to leverage technology to improve their financial services and attract more customers, particularly seniors, who are a large portion of their customer base. To better serve these customers, they urgently require a self-service queue manag Collaboration Model

In today’s fast-paced business environment, customer service experience has become a key factor in an enterprise’s competitiveness. China Pacific Insurance Co., Ltd. (hereafter "Pacific Insurance") and Ping An Insurance (Group) Company of China, Ltd. (hereafter "Ping An Insurance") are both leading providers of comprehensive insurance services in China. For years, their business halls have faced challenges due to high customer traffic and large numbers of service personnel.

Qingdao Jimo People's Hospital, established in 1949, is a comprehensive public hospital serving the 1.395 million residents of Jimo District. As a prominent healthcare institution in the region, the hospital integrates medical, educational, research, preventive, rehabilitation, and healthcare functions. The hospital includes 62 clinical and medical technology departments, providing essential healthcare services to the local population.

In 2019, Shanghai Wanghe Technology Co., Ltd., an international company with a subsidiary in Jakarta, Indonesia, undertook a significant project—providing self-service kiosks for various public services in Indonesia.

The Yunnan Exit-Entry Border Inspection Station in China manages affairs related to the entry and exit of citizens. To improve efficiency and service quality...